“I've used Bavarian Auto House five or six times in the past three years for repairs to my 2008 BMW 525I, and I realize, to my chagrin, that I've neglected to write any reviews about the great work Steve and Ernesto have done on my car. In 2016 my 5 Series needed lots of help with some major and minor repairs (valve cover and oil filter housing gaskets, eccentric shaft sensor, struts), work the guys did promptly and perfectly, for a fair price. Since then Steve has done other repairs, always finding the problem and fixing it right. He'll bring you into the shop to show you what's wrong, what he's doing to fix it, and, even if you trust him and aren't interested, he insists on showing you the parts he's replaced. One time, Steve improved my Beamer beyond BMW's OEM specs: ever since I bought the car new, the front brake pads had constantly thrown off clouds of black brake dust, making the wheels a real nuisance to clean. When I mentioned this, Steve eliminated the problem by installing different brake pads. Brake dust gone completely! In 2016, during a recall repair, the BMW dealer gave me a list of half a dozen items that they “recommended for repair,” totaling $3,500. After looking at the list, Steve gave me his price for the items that did need repair, and, as you might guess, his prices were below dealer estimates. Then Steve advised me that two of the items on the list didn't need to be done at all. And, for one other item on the list that the dealer quoted $335, Steve replaced for $65! One morning last week I found myself, exhausted and not feeling well after some uncomfortable medical treatments, looking at my car in a hospital parking lot with a coolant leak, really at a loss how to proceed. With no friends or family members able to help at that time, I felt up the proverbial creek. I called Steve, describing the problem, hoping he might tell me I could limp the car a few miles to my house and deal with the problem later. Since he was able to diagnose (over the phone) that the cooling system wasn't losing a lot of water, he immediately advised me not to try to drive home but to obtain some water, which I was able to do, and keep filling up the radiator as I drove the car the four or five miles to his shop. Once I got there, he began work on the car almost immediately and finished the repair within a couple of hours, turning what was looking to be a pretty awful day into a much better one. I can't praise Steve enough. He's always been friendly, helpful, responsive, and determined to repair my car quickly and accurately. A hell of a nice guy, he goes the extra mile and is as honest as they come, and I trust him completely. My car now runs much better than it did three years ago. I would never take any German car to any other shop. Ever. I'm a customer here for life.”